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PRIMEAGENCY · WE ARE HERE TO HELP

Grievance & Privacy Contact

Have a concern about your personal information, privacy, course registration or website services? Contact PRIMEAGENCY using the details below. We aim to review concerns fairly and respond in accordance with applicable requirements.

1. Privacy and Grievance Contact

For privacy questions, personal data requests, complaints or other service-related concerns, you can contact us through the following channels:

Organisation: PRIMEAGENCY
Email: hello@primeagency.in
Phone: +91 7065168707
Address: Jain Nagar, Sector 38, Rohini, Delhi – 110086, India.

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2. How to Raise a Grievance

Please email us with the subject line Privacy / Grievance Request. Include:

  • Your name and preferred contact details.
  • The relevant course, webinar or service, if applicable.
  • A clear description of your concern.
  • Relevant dates, transaction references or supporting details, if available.
  • The resolution you are seeking.

3. Acknowledgement and Review

We will review the grievance and may contact you if clarification or identity verification is required. We aim to acknowledge and resolve grievances within the timelines applicable under relevant law and our service processes.

4. Personal Data Requests

You may also contact us to request correction, updating or deletion of personal information, withdraw consent where applicable, or ask questions about how your information is used.

Visit our Data Deletion Request page for deletion-related requests.

5. Escalation

If your concern remains unresolved, you may pursue remedies or escalation channels available under applicable Indian law, including the appropriate regulatory or statutory authority where applicable.

6. Related Policies

  • Privacy Policy
  • DPDP Data Protection Policy
  • Cookie Policy
  • Terms & Conditions
Important before publishing: If a separate Grievance Officer or designated privacy contact is appointed, publish that person's actual name, designation and official contact details here. Do not publish a placeholder or an unappointed person's details.

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Get In Touch

Phone +91 7065168707
Email hello@primeagency.in
Address Jain Nagar, Sector 38, Rohini,
Delhi – 110086, India.
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